Frequently Asked Questions
Providing Everything You Need
Who can drive?
Choosing a package without an engineer is possible. However safety must be taken into account. The driver must be 18 yrs or older. If an adult is driving please remember we are hauling precious cargo. No alcohol should be consumed if operating the train.
Reserving a Train
To reserve a train for your event, a $100 deposit is required. You can make this deposit through Cashapp, Venmo, Zelle, or in cash. Please note that deposits are refundable if you cancel at least 7 days prior to the event.
Rained out!
In the event that rain causes the cancellation of your event, you have the option to choose either a full refund or full credit towards your next event. Please note that cancellations due to weather cannot be made prior to 48 hours before the event. We appreciate your understanding and look forward to serving you in the future!
Who can ride?
Welcome to our train rides! Please note that these carts are designed specifically for small children, and adults are not permitted. For safety reasons, children exceeding 52 inches in height may not fit comfortably and are not allowed to ride. Remember, children must wear seatbelts at all times for their safety. Enjoy your ride!